How-to · Setting up

Add a Customer Display

A Customer Display shows the order as it is rung and asks for the tip when the reader has no screen.

A Customer Display is a touchscreen on the customer's side of the counter. It shows the order as it is rung, asks for a tip, then says to tap the card. Nobody signs in on it.

On the screen itself

Open Sparto on it. A fresh install shows Set up this tablet with an eight-character code. Leave it there.

On your computer

1. Open Counters and tap Add a device, then Customer Display. Or tap Add a device to the counter the screen faces, which chooses the counter for you.
2. Name it. If a card reader is plugged into the screen, see below.
3. Under Type the code the tablet shows, type the screen's code and tap Add.

The screen faces its counter from then on. If the screen is the tablet in your hand, tap Use this tablet as the screen instead of typing a code.

A screen facing no counter

A screen added before its counter, or moved, says Not paired yet on itself and is listed under Not on a counter yet on Counters, where Faces the customers of puts it on one. One screen faces each counter; to swap, tap Change on the counter's Customer Display line.

When the cashier sends a card sale to the reader, the screen asks Add a tip? with the amounts set under Permissions, plus Custom and No tip. The counter waits for the answer, then the reader takes the card.

A reader on the screen

Tick A card reader is plugged into it, choose who provides it and type what the provider needs; it goes on the same counter. For a SpartoPay reader choose SpartoPay (reader on this screen) and type nothing. It takes cards once Card processing is set up. The screen's corner says Card reader ready, and after the tip it shows the reader's prompts, then Approved or Declined.

A reader with its own screen

Tap Change on the counter's Card reader line and tick Asks for the tip itself; the Customer Display then only shows the order.

Taking it out of service

Tap Remove beside it on Counters. On the screen itself, press and hold the business name for three seconds, sign in as a manager, and under This tablet tap Stop using this tablet as a Customer Display.