How-to · Setting up

Text offers

Ask customers for their mobile number, with their consent, so you can text them offers later.

Text offers builds a list of customers who agreed to get texts from you. Nothing is sent yet. Texting comes later, and every number keeps the exact words it was given under.

1. Open Setup and tap Text offers. Only the owner can change it.
2. Read the words under What customers see. Have a lawyer read them before you turn this on.
3. Tick Ask customers for text offers and tap Save.

Where customers are asked

• On the Customer Display, after they pay, beside the receipt choice and its code. They type their number on the keypad under Get offers by text, tick the box and tap Sign me up. Where receipts can go by text, the keypad is under Get your receipt by text instead: the box sits beside Text my receipt, and ticking it is optional.
• On their receipt, when they scan the code or open the link on their own phone.
• On your online ordering page, under their phone number.

The box is never ticked for them, and a cashier never types a number for a customer. A US or Canadian mobile number is needed.

Untick Ask customers for text offers and tap Save to stop asking. The numbers already signed up stay on your list.

The page shows how many numbers are signed up. Each one is on Customers under Business.