How-to · Setting up

Pay for Sparto

The owner subscribes from Setup, a monthly price per location and per Merchant Display, paid on Stripe's pages.

Sparto is paid for by a monthly subscription: a price for each location and a price for each activated Merchant Display. Customer Displays are not charged, and neither is a Merchant Display that is still waiting for its tablet.

Subscribe

Sign in with your email and password (not a PIN), open Setup and tap Subscription. Your Sparto subscription shows how many locations and Merchant Displays you are charged for, the monthly figure, and how many days are left in your free trial. The trial is 30 days from when your business was set up.

Tap Subscribe any time during the trial. Stripe's page opens and takes the card, which is not charged until the trial ends; subscribing early does not cut the trial short. If the trial ends without a subscription, Sparto pauses until the owner subscribes. You come back to Setup when it is done. In the trial's last 7 days, a line at the top of every screen counts the days down.

Change the card, see invoices, cancel

On the same panel, tap Manage billing. Stripe's portal opens with the card on file, every invoice, and the way to cancel.

Adding a Merchant Display

A Merchant Display added today is on the next invoice, for the part of the month it was there. Revoking a Merchant Display takes it off the same way.

If a payment fails

A line at the top of every screen says A payment failed and how many days are left. Tap Manage billing under Subscription on Setup and fix the card.

If the days run out, Sparto pauses: every Merchant Display says Sparto is paused and the cashiers cannot sign in. Setup still opens for the owner. Pay, and everything is back the moment Stripe confirms it.

A pilot

A pilot is not charged while the pilot runs. The panel says so, and there is nothing to do.