How-to · At the counter

Take a card

Two taps in the same spot send the sale to the reader. The customer does the rest.

1. Ring the items.
2. Tap Card.
3. Tap Send to the reader, in the same spot.
4. The customer taps or inserts their card on the reader. If your location offers tips, the reader asks them.
5. The Merchant Display shows that it is waiting, then that the sale is complete.

If the card is declined

The Merchant Display says so and your order is still there. Ask for another card or take cash.

If the customer changes their mind

Tap Back to the order while the Merchant Display is waiting. Nothing is charged, and the order is still there to add to or change. The Customer Display goes back to the order too.

If the customer picks the wrong tip

When the tip was chosen on the Customer Display, the customer can tap Change tip there before paying. The tip question comes back, and the new tip goes to the reader. If the card was already taken, the sale stands as paid.

Going back

The arrow beside Send to takes you back to Cash and Card.