How-to · Setting up

Decide what a cashier may do alone

What a cashier may discount or refund without a manager, the tips offered, and when the Merchant Display locks.

Open Setup and tap Permissions.

• Take off up to: the largest discount a cashier may give, as a percent. Blank means a cashier asks a manager.
• Refund up to: the largest refund a cashier may give. Blank means a cashier asks a manager.
• Cashiers may mark an item sold out for the day: on unless you turn it off.
• Tip choices the customer is offered: up to four percents, such as 15, 18, 20.
• Managers may change what the Customer Display shows when idle: off unless you turn it on. See the guide on showing pictures and videos.
• Allow typed weights: off unless you turn it on. Lets a counter with no scale type the weight of an item sold by weight. In much of the US a weight sold to a customer must come from a legal-for-trade scale, so check your state's rules first.
• Lock the Merchant Display after: how long a Merchant Display may sit with no taps before it goes back to the PIN pad. One to fifteen minutes; five unless you change it.
• Also lock after every sale: off unless you turn it on. The Merchant Display locks a few seconds after each sale, once the receipt is handed over.

Tap Save permissions. The Merchant Displays follow the new permissions at once.

Managers are never limited at checkout. Tips are offered to the customer on the card reader, never asked for by the cashier.

A Merchant Display that locks keeps the order being rung, and never locks while a card or a tip is in progress. Twenty seconds before it locks it says so; tap anywhere to stay signed in. An email sign-in on a Merchant Display locks after 2 minutes with no taps and ends after 15, and going to the sale ends it. A Merchant Display that restarts opens on the PIN pad.