How-to · At the counter

Orders placed ahead

Accept an order from the Pickups strip, mark it ready, and ring it up when the customer collects.

When a customer orders ahead, their order appears under Pickups at the top of the order on Checkout, next ones first.

1. Tap Accept to start making it. The kitchen tickets print on their stations.
2. Tap Ready when it is made. The customer is emailed if they gave an address, and their page says so either way.
3. When they collect, tap Ring up. The order loads into the cart under their name. Take the payment as usual; paying collects the order.
4. Cancel takes an order off. The customer's page tells them to ask at the counter.

The strip shows the next three; tap All to see the rest. It checks for new orders every half minute.